The costs that are incurred to find manufactured products, which does not meet specifications are called ____________? April 20, 2025 by admin A. prevention costs B. external failure costs C. appraisal costs D. internal failure costs
The employees that are trained to manage bottlenecks, during production operations; employee satisfaction are related to ____________? April 20, 2025 by admin A. measures of growth and learning B. measures of internal business processes C. customer measures D. financial measures
The costs incur for defective products, before their shipment to customers can be categorized as ___________? April 20, 2025 by admin A. prevention costs B. external failure costs C. appraisal costs D. internal failure costs
If total number of employees surveyed are 200 and employees that indicate higher rating for satisfaction are 195, then employee satisfaction would be ____________? April 20, 2025 by admin A. 94% B. 93% C. 95% D. 97.50%
The types of costs of quality consist of ___________? April 20, 2025 by admin A. appraisal costs B. internal and external failure costs C. prevention costs D. all of above
The time a company takes until a good is produced after order placement is known as ___________? April 20, 2025 by admin A. manufacturing lead time B. manufacturing cycle efficiency C. customer response time D. system process time
The delivery of goods by the time it is contracted to be delivered is known as ____________? April 20, 2025 by admin A. effective performance B. efficient performance C. in-time performance D. on-time performance
The chart which represents how regularly the defect occurs in production process is classified as ___________? April 20, 2025 by admin A. relevant costing diagram B. cause and effect diagram C. control chart D. Pareto chart
If the manufacturing cycle efficiency is 0.725 and the total manufacturing time is 45 minute, then the value added manufacturing time will be _________? April 20, 2025 by admin A. 42.625 B. 36.724 C. 32.625 D. 41.625
The formal way of differentiating, between non-random and random variations, in manufacturing process is classified as ____________? April 20, 2025 by admin A. statistical process control B. statistical failure control C. statistical control of prevention cost D. statistical control of sunk cost